Payment and Security
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All direct payment gateways comply with the PCI-DSS standard, governed by the PCI Security Standards Committee, which includes brands such as Visa, MasterCard, American Express, and Discover. Currently, payment providers are using Shopify's official payment channels.
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Yes, we accept online payments. All payment processing and collection of important customer information are fast, convenient, and secure.
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For more information, you can also read Shopify’s Terms of Service ( click here ) or Privacy Statement ( click here ).
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We accept payments from major credit card companies such as Visa, Mastercard, and American Express. In some areas, we also support cash on delivery through partnerships with logistics providers (available only in select regions).
Transportation and Delivery
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Domestic delivery takes a maximum of 5 business days.
International shipping takes a maximum of 7-14 business days.
Due to challenges facing the global supply chain, delivery times may be longer than usual. -
Yes, we offer free shipping on orders to multiple regions. Please check your shopping cart to see current free shipping offers.
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Yes, our products are sold all over the world.
Please note that international orders may not be eligible for free shipping, and shipping costs may vary depending on your location. -
You can contact us directly to find a complete list of all our delivery areas. If your country or region is not listed, please feel free to contact us to see if we can discuss the specific details.
Warranty and Repair
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All our products undergo quality control.
Our warranty service guarantees that the product is free from manufacturer defects.
The warranty covers any manufacturing, design, or material defects.
If there are any defects, please notify us within 7 days of discovery.
The warranty does not cover problems caused by impact, improper use, or other non-manufacturer defects. -
Our products are not currently eligible for repair services. If your items are damaged during transportation, please contact us immediately.
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Due to the special nature of our products, we do not currently have a policy to support delayed warranty.
Returns and Refunds
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Yes, we offer full and partial refunds. Please contact us for more details on our refund policy.
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You can submit a refund request within one month of purchasing the goods.
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You will receive a full refund if the product and packaging are unopened and intact. You will receive a partial refund if the packaging has been opened and the product has been used. You will not receive a refund if the product is damaged and the damage is not covered under warranty. Please review our Terms of Service to see if you are eligible for a refund.
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If the order includes free shipping, the customer is responsible for the return shipping costs without a reason. Depending on the specific circumstances, if the return shipping costs are due to product quality issues, we will cover the costs.